Contact: +234(704) 570 3481 - Email: sales@infoscert.com

ICT Services Excellence

ICT needs to rapidly adapt to the new conditions arising from the constant evolution of customer demand and the resulting impact on operational processes. This requires a vigorous approach to IT Service Management so as to ensure ICT services can at all times support the business objectives in an efficient, effective and transparent manner.


At Business & ICT Consulting, we are at your side all along your journey to ICT Services excellence. We offer the following services:

  • Audit and maturity assessment of existing IT Service Management (ITSM) processes;
  • Optimization of ITSM processes to support your e-strategy, in line with best-practices like ITIL v3;
  • Alignment of ITSM practices with enterprise risk management and compliance requirements;
  • Definition of ITSM organization and roles;
  • Design and implementation of Service Level Agreements (SLAs);
  • Coaching of process owners and service managers;

Contact Info

We are ready to work with you, contact us today.

Suite 55, Plaza II, 699 Lagos-Abeokuta Express Way, Ijaiye, Lagos
Tel: +234 (810) 873 9019 
Email: sales@infoscert.com

About Us

Infoscert supports the management and practices that help business leaders to transform their organization into new arising models of organizations built on sustainable development and innovation.

Contact Info

We are ready to work with you, contact us today.

Suite 55, Plaza II, 699 Lagos-Abeokuta Express Way, Ijaiye, Lagos
Tel: +234 (810) 873 9019 
Email: sales@infoscert.com

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